The Difference Is In Our Plumbing & HVAC Reviews
When someone comes to your home or business, you’re not going to remember everything about the experience. But what you will remember is how that person made you feel.
That’s the Quality signature. Whether we’re showing you our work or guiding you through a decision, we make you feel like our one and only priority. That’s just how we roll!
Take a look through our reviews to hear what your friends and neighbors had to say about their Quality experience:
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Quality did a great job, made time for us to been seen the same day and resolved our issues quickly. Very knowledgeable, would recommend!
I made a late afternoon call hoping to get someone this week. Steven from Quality was able to get to my house and diagnose the problem within two hours of calling. Very grateful for the quick response!
The tech that came to my house, Scaasi J, Was very professional and friendly. He did his work expertly and kept me informed about what he was doing and why. I'm very pleased with the service
Excellent and reliable service.
Both technicians were professional and personable. Quick to assess and provide estimates. Calls to and from the company are friendly and helpful.
Love these guys. The tech that came was knowledgeable and professional. I called them twice for different issues and he knew what he was doing no matter the issue. Even the people in the office on the phone were great. Good prices - highly recommend.
Very professional and courteous. I would recommend them to anybody.
AC wouldn't turn on, came out same day, honest and fast, and good pricing with full breakdown 10/10
Our initial consultation and appointment was not successful and while the technician did a mediocre job his demeanor was professional and kind. Upon realizing his attempt was unsuccessful we called Quality around 8/9 pm and was greeted with an apology and told we’d be contacted immediately the following morning. Aspen and Kat were quick to remedy our situation and very kind and apologetic. Scaasi was the technician to follow up. He was fantastic, knowledgeable and professional. He resolved our problem effectively and efficiently was warm and kind. I hope to utilize him in the future! Thank you Quality!
Had draining issues and they got us draining.
Lauren T was very sweet she went above and beyond of what she did and seen .. she absolutely liked her alike .. I would highly recommend her to do the job right
We have used Quality for plumbing, electrical and HVAC services. All of their technicians and employees have been very courteous and professional and have provided excellent service.
Scaasi was thorough and professional. I appreciate his love of dogs, as well.
Cody and Logan from Quality were very knowledgeable and were very professional but also very personable! They diagnosed our issues and gave us all the information we needed about our system. We appreciate them very much!
We didn’t get the news we wanted to, BUT the service was top notch. I just crossed my fingers and went with the first place on Google that had good reviews. Scheduling was so easy, I booked it at 11am and had a tech here by 3pm the same day. Our tech Jeremy was professional, friendly, and very knowledgeable about what our next steps needed to be (and he got all kinds of puppy attention). Another thing I absolutely love about this company was that prior to him arriving, I got a text from Quality letting me know who was coming to my home, including a picture of the tech. It felt very safe which is a big one for me. I highly recommend this company and will be using them again, if needed.
Great service. We have been so pleased with all of the service they have provided. We would highly recommend Quality!
Juan and Logan were very polite and professional. Thorough in their diagnosis and explanation of the problem. I can highly recommend this company and the technicians under their employ. Thank you.
Juan and Logan were very polite and professional. The diagnosed the problem in a methodical process and explained everything to my satisfaction. Can highly recommend this company and this team under their employ. Thank you.
Nate was very knowledgeable and helpful about our needs for electrical upgrading.....very courteous....thank you
Amy B Rich and Tanner were very informative and went to great lengths to explain what they were going to do on our evaluations of our equipment very good experience
Lauren was very kind and helpful when she came out to fix our heater. We were happy that Quality had enough technicians to repair the heater only about 3 hours after I called them.
My technician was really amazing. He was patient and knowledgeable. I enjoyed this experience very much. Thank you for sending him to me
Really appreciate Quality coming same day after a fairly late request. Technician was prompt, professional, and explained what was going on with our sewer line.
Great work!!!
Derek was my savior!! Such a great guy. I learned a lot from him. He needs a big bonus for customer service!
Their follow up checks are important because the visits help the home owners learn as much as possible about function of the HVAC.
Mike and Jeremy went out of their way to take care of us. Professional and pleasant, they were wonderful to work with
Had Gabriel C. and Brandon F. come out and replace my hot water heater. Great guys! Very professional and thorough from the jump. Definitely recommend not only Quality, but all their technicians!Very pleased with everything!
Amy and Zac were courteous and professional. They explained why my furnace wasn't working correctly and quickly replaced the defective parts. I need to replace the system, and Amy set up an appointment for someone to come out for an estimate. I felt very comfortable with them and their knowledge.
Great experience today with Quality. Braden communicated well before arrival and was very professional. Made quick work of my electrical problem.
I almost did not use my maintenance this year, but decided to. Lauren came out this morning did everything found a few items that needed further attention. Have it now scheduled. I appreciate her because she explained what I needed to take care of now and what I could schedule for a later time. I did not feel rushed or stressed because I cannot do everything at once. Lauren was very nice and considerant of my house,was extremely polite and a joy to have today. I would like for her to do my air conditioner maintenance in the spring when it is time. I have never had an unpleasant experience with any of your employees. I also recommend your company to anyone needing a service you provide. 😉
William, DJ, and Braden were wonderful. They were polite and knowledgeable. They kept me posted every step of the way, gave me options, and answered all my questions. Quality, lives up to their name for sure!
I called Quality and they sent out awesome Technician Amy B in 20 minutes. Amy assessed my heat issues, walked me through what was wrong and fixed the problem! I had been having issues with a different company and then I called Quality and they got the job done right, same day. Amy is very knowledgeable, kind, and easy to talk to. She was very patient with me about all the questions I had. I would DEFINTELY RECOMMEND Quality! Amy thanks, YOU ROCK!!
I’m been pleased with the service from Quality.
The tech, Juan N. was very professional and efficient. He did everything he was required to and more. So worth it.
I've been a Quality member since 2022, they service my unit for summer and winter and there's perks in-between for a few pennies a month 😊 they are very polite, professional, neat!They dont just explain what they see they take Quality pictures to help understand!! I believe they stand up to their name from their clerks to service workers! Thanks Quality, high five to Juan and Logan!
Scaasi came out and did a seasonal heating unit maintenance. He was professional, courteous, and through. After he completed the service he went over all the findings and different options that could improve my heating system. Scaasi did a top notch job!
Just wrapped up with Derek. Great service call, very friendly and informative. I bought the yearly membership. If it’s as good as they say, I’d recommend them to anyone. Cheers!
We found that Quality lived up to their name. We received “Quality “ service. Very pleased with Steven’s work ethic, knowledge and willingness to go the extra mile. And plan to continue using your service going forward.
The technicians were all friendly, qualified and very informative about the electrical, heat and air and the plumbing systems.The technician staff was excellent in all there activities.I highly recommend this Company!!!
All Service Techs were respectful, kind, knowledgeable and trustworthy. Great company to have for your plumbing, electric, heat and air issues that you may have. -Lisa
This company saved us when it was over 100° and our air conditioner quit. Of course it was on Friday evening and every other company told us they couldn't help until the next week. We had visitors from out of town so I started calling companies a little further away. I found Quality and they told me it might be late but they would get us taken care of, they did. It was after 9:00 and they fixed our air. When we decided to get a new unit we didn't even look anywhere else. Turns out after talking to others we found out they saved us thousands. We are so happy with them and their people. Their work is excellent!
The guys were a delight!
Great service technicians and great service. Excellent service and company!
Fantastic service. They were quick, transparent, honest and very friendly. Would recommend!
I've really appreciated the service we've gotten. We have even put our son and a rent house on their program.
Derek G. Was very professional and very knowledgeable, polite and helpful. I would highly recommend this company.Thank you for all that he did for me.
Tech arrived in a timely manner. He was very polite, courteous, knowledgeable, efficient. Cleaned out accumulated lint from a dryer vent that goes up to the roof. Now it doesn't take 2 hours to dry a load of clothes. Will call upon you again!
We had a leak, and called Quality Heating, Cooling, Plumbing and Air. They were able to put us on the schedule for same day service. The service tech, Adam was nice and knowledgeable. He showed us what options there were, and did the work with professionalism, quickly so our water wasn't off for long. Thanks Adam and Quality Heating Cooling, Plumbing and Air.
Busted hose faucet due to cold weather. They came out the same day and repaired it so my water could be turned back on!
We had our floors refinished and were left with lots of dust in the house. Had Quality come out and clean the AC/heating ducts. They did a great job, and also cleaned out our dryer vent. Nice guys. Thanks for the help.
Jeremy came to check all my electrical! He was very knowledgeable and was very nice! After the initial check he sat down and went over all that he had done and asked if I had any questions! Great job!
Super service, super tech, super company!
I had the ‘unfortunate’ pleasure working with Quality recently after a slab leak flooded my home. Dylan, the ‘Leak Whisperer’ was able to locate the leak under the slab with complete accuracy, almost to the inch. Jeremy and Jake performed the leak repair after jackhammering and digging through the mud. All team members were extremely knowledgeable and skilled and I would highly recommend Quality’s plumbing services, they did a great job for a fair price. Well done!
We very much appreciate Quality especially William. When we needed a plummer he was there for us. Professional and caring explaining everything step by step. Thank you William and thank you Quality!
Was very timely and my technician was very professional and friendly, fixed the problem.
John our tech was prompt and very knowledgeable. He is taking good care of us!
I had the best experience with Quality Heating, Cooling, Plumbing and Electric. Scaasi, the service tech, went above and beyond to trouble shoot my problem. I am very thankful for his thoroughness and expertise.
** * ** Truly a five star outfit ** * **Great folks to deal with, on time, honest, respectful, well trained professionals, I own more than seven residential properties, now these folks have all my business due to them being what I mentioned.Proper diagnosis and timely repairs are very important to me and these guys possess that.Good luck Quality ** * **SincerelyBradley R. Trust
Excellent service.
All the employees I have encountered are very professional,knowledgeable and friendly.
Lauren and Curtis were very knowledgeable, efficient. All the technicians are awesome.
Thank you so much and the guy was so polite
The technician was very informative and professional and worked through the issues until it was fully resolved
Lauren T. was knowledgeable and took time to explain what she would be doing for the Heating equipment maintenance check before beginning & and gave a full report after completion.
Katisha did an amazing job! She explained everything very clearly and thoroughly and offered us an easy-to-understand break-down of the costs of repairs.
The technician they sent out was very knowledgeable and was able to fix my system very quickly. Able to clean the sensors and I was up and running again.
Thoroughly Proficient, Great Repair thanks
Michael did a great job explaining my options. I agreed to have him fix it correctly. He did a excellent job. Great guy and service!
Technician was very nice and knowledgeable. Came out the same day I called.
Wonderful !!
Steven W. Was very professional and thorough. The company is fantastic came out on a Sunday and didn't charge weekend or after hours charges!! We really appreciate a company that takes good care of their customers ❤️
Quality Heating, Cooling, Plumbing & Electric came to my home to perform my annual heating maintenance & as usual I was very pleased with the service. The technician Amy B. is always friendly, knowledgeable, & efficient. Amy takes the time to take photos of my system’s components & explains any concerns she detects. Amy took the time to make sure my filters didn’t need changing & even offered to assist me with putting my Christmas bins in the attic!! I would highly recommend Quality for any heating, cooling services!
Amy was very profesional and came back until all the work was completed. She kept me updated with her progress and was very kind and courteous. The work was done efficiently and was under warranty. Quality lives up to their name. My sales rep Dave Yates is Amazing! Very knowledgeable and professional on the service and products. I highly recommend Quality to all my friends and family!
Great professional and friendly service technician!
I appreciated their willingness, knowledge, and creativity used to isolate my plumbing problem prior to digging through walls and causing a larger repair. All of the staff members are extremely thorough, kind, expedient, and professional. Top notch crew both in person and on the phone. Quality is an excellent choice for all things HVAC, Plumbing, and Electrical. Thank you for all you do and keep up the great work!
Remington was very thorough.
Juan was extremely personable and got the job done in a short amount of time. He is an asset to your company.
Excellent service. Prompt, polite, professional, affordable.
Steven W. And Filip S. Did a great job. They were both prompt and handled our issues with ease and professionalism.
William did a plumbing inspection for us and was great. Always great people working with Quality.
Jeremy was great and he explained everything. I would recommend them.
My technician was Juan a very polite knowledgable young man. He fixed my problem very quickly and explained in detail what was wrong with my heat pump. I’m very pleased with Juan and will request only him he is an asset to your company.
Juan was my technician today. Juan was one of the most professional, knowledgeable, friendly young men I have met. Explained what he was doing and shared his findings with me. Great young man!
I use Quality for my maintenance plan and they are great! I love how they take care of all major needs in one company- electrical, hvac, and plumbing! It's a one stop shop. They recently installed a new hvac system along w duct and dryer vent cleaning. They take pictures of before and after to show you what it looks like. The guys that come out are knowledgeable and professional. And clean up after themselves (which is a big deal to me!) Thank you for being a "quality" company!
Quality Plumbing Heat and Air and their Technician are the best! They were at my home to repair a leaking outside water hydrant within the hour of my call and had the repair accomplished within an hour of their arrival. I highly recommend them and I will be using their services again when/if needed!
Oscar & Cassie Thank you so much for fitting us in your schedule, it took roughly less than 24 hours to have our entire heating and cooling system removed and installed very impressed with sense of urgency.Every person with this company that I came in contact with by phone or in person very Respectful, professional, honest and open, they made us feel like family.Because of this, we did not even consider getting a second opinion.Your team is treating the company like it is their own.You should be proud of this and if you don’t know, you have created an outstanding workforce and work environment. I have done nothing but talk about you guys.Nothing but good and will definitely be doing business with you guys in the future as well as referring friends and family.Lastly, I don’t know of anyone that plans on their central heating air to failHowever, if this does happen and not prepared they do Financing available with several different options that accommodate your financial needsMy wife and I took advantage of this opportunity like others we were not prepared.Long story short looking no further folks this is the team you want taking care of your family and your future along with protecting your investments.
Fast and friendly services with reasonable rates
We were given a reference by our neighbor. Our heater went out in the middle of a snow storm and our house was creeping into the upper 50’s. We had a great experience not only with the company and quickness they had someone out (same day), but also with the tech. Amy B. was professional, took the time to explain everything in detail, was quick to diagnose and give us a temporary fix to get us through the night before a more permanent fix to be done tomorrow. By the time she left, we were up to 64. She even stopped to love on our pup who was excited to meet her. Thank you Amy! Highly recommend!
Fixed the problem as well as Friendly, helpful with great advice.
Excellent customer service by the folks on the phones, and the HVAC tech John W. Heater went out the first day it snowed they came out within the hour of our call and had the heat up and running within the next hour. Thank you Quality heating, cooling, and plumbing!
Amy was my technician. She called when she was on her way, arrived right on time. She was so kind and also fun to talk to. She gave me a quote and explained everything that needed done. She was very fast with the repair and showed me the aftermath to make sure I was happy before I paid. Super knowledgeable. I would absolutely recommend Quality heating, cooling and plumbing, and especially Amy!
Quality Heat & Air is outstanding. They came to our house on time and they were extremely professional. We are now a customer for life. Their work was outstanding and they did not stop until they found the issue. They understand true customer service!
Our first experience was amazing. Braden went above and beyond with helping with our electrical needs. We will definitely be using Quality for future needs.
William came out and did my plumbing inspection. He was very knowledgeable, polite and answered all my questions. I so appreciate the wonderful service.
very nice people
Can’t say enough good things about this company. Thank you for coming out today! We look forward to working with you in the future.Lauren was great!
Plumber was prompt and on time. Work completed quickly and I am satisfied
Plumber was prompt and on time, worked very quickly to repair our sewer back up. checked out our hot water heater for a upgrade..advise will look into this shortly....
We had a power surge on Sunday evening. A few hours later we noticed the inside temperature dropping. I tried a couple of the remedies in my limited abilities that didn’t work. I called the Quality Heat and Air number. They didn’t have anyone available to come late on a Sunday night but had someone at my door bright and early on Monday morning.John came in and evaluated the situation, took pictures of everything involved, and explained the situation that existed. At 41 inside degrees, he got my system working with a temporary fix and provided a plan to get it working correctly.Everything that was done was very professional, thoroughly explained, and documented. I will certainly use them for any future needs.
Braden and Noah were great. Very personable and professional. Thanks for the service!
Amazing customer service!
Great service ! Would recommend this company
I am so pleased with my appointment today. Amy was here for 15 minutes and already had my heat working. I have had it worked on before and it never worked right. Thank you so very much Amy please keep up the amazing work.
I have had fantastic experiences with this company. I have used their plumbing, electrical and HVAC service and have been very pleased! Everyone I’ve dealt with has been extremely kind and extremely professional. Would highly recommend this company
Great tech, very knowledgeable explained problem and repaired in timely manner,would definitely recommend there services to others
They were wonderful. They have very fair prices and the technician was super knowledgeable and professional.
I live in rural Bristow and had a water leak in my crawl space on a Saturday. Ivan was there in about an hour and a half and completed the job in an hour. Very polite and professional! Thank you Quality!!!
This was by far my best experience with a plumbing issue. They came right away knowing we were having a huge family gathering. Unclogged the line and diagnosed a problem. We will be having them back to do a complete repair. Strong work Quality!!!
I needed a plumber on a Saturday and they showed up within 3 hours and fixed my problem right away. Thank you so much
They showed up quickly and solved my plumbing issues quickly. I'm very happy with the service.
Ty and hunter did a great job on installation and answered all my questions. Rich salesman also was very informative and answered all the questions I had no matter how many I asked.
Tech was very knowledgeable and courteous. He explained in detail what he was doing.
Shout out to the this company and the man who brought heat back into my home after a very cold night! Amazingly fast service! 10 out of 10 will recommend
Remington was at the house to perform a heater service and inspection he was very informative and gave me a list of recommendations with pictures to show me the condition of everything he was also very polite and understanding we had a full house that dayCurtis was also at the house todo a plumbing inspection he was very nice and showed me what may be a issue in the future with all my plumbing I appreciate both of these guys coming out and inspecting the systems definitely would recommend quality heating air plumbing and electrical for all your needs.
Derek was awesome. He explain everything in detail. Very sweet young man, very respectful and mannered. Thank him for his service 's. I will be contacting you guys in the future as well resending your service.
Very polite, professional, and arrived in a timely manner.
Awesome
Fast service, polite and professional,.took time to answer all questions!
Our unit died 3 mo ago with it being 100+ degrees out, Quality showed up next morning and within 48hrs had a new furnace and unit installed and done. Since then they've reached out multiple times to check on us and have already provided a winter system check for free these guys are awesome
Received service same day on a couple outlets. Service was super fast and nice guy! Will definitely be coming back!
We were super pleased to receive same-day service when our furnace stopped working properly. John came out and took the time to thoroughly diagnose an unusual issue, and got our heating system in order again. Friendly, knowledgeable, and reasonably priced is always a great combination.
TK was great! Quick, professional and courteous!
Amy was great! She really took the time to walk me through what was going on with our heater, and went the extra mile checking everything we needed to look at.