Skip to main content

Rated: 4.9 / 5 based on 2100+ reviews. Read our reviews

Deal Of The Day! Next day install on new HVAC systems or we pay you $1,000! Get a free quote

About Us

Customer Reviews

See what your neighbors are saying about Quality.

The Difference Is In Our Plumbing & HVAC Reviews

When someone comes to your home or business, you’re not going to remember everything about the experience. But what you will remember is how that person made you feel.

That’s the Quality signature. Whether we’re showing you our work or guiding you through a decision, we make you feel like our one and only priority. That’s just how we roll!

Take a look through our reviews to hear what your friends and neighbors had to say about their Quality experience:

Quality Heating, Cooling, Plumbing & Electric
Based on 2473 reviews
review us on
Really worked with my schedule and for all the drains draining expertly!! So kind and polite!
I am writing this review not for myself but as the representative of the small business I am representing “Gobob Pipe and Steel Sales, LLC” Over the past years we have used fly by day one man HVAC outfits that have left us with inexpensive bills which later turned into large costly fixes. I had to make the switch to “Quality” at my place of work, because I use Quality at my home for our HVAC needs with great success and outstanding results. Quality sent out their technician DUSTIN, by the way QUALITY I want Dustin every time for our club membership maintenance needs for Gobob! He was clear and understandable with the list of details of all the things he done for our 4 commercial HVAC Units. Having all the pictures and how you all use Titan for your record keeping is such a blessing for accessing our services performed. Quality Heat and Air, I say 😊 THANK YOU! Small businesses around Green Country, I believe you should give Quality a try for all your HVAC needs. Homeowners do the same as I have, they are GREAT😄
My AC unit was not working and on hot summer day (temperature reaching to almost 100 degrees) not having your AC working is like living in a sauna. Quality Heating, Cooling, Plumbing & Electric was able to send an electrician to my home after two hours or so. As soon as the technician (John W) saw and heard the unit he knew right away what the problem was. I couldn’t be more pleased with how knowledgeable he was! He replaced what needed to be replaced and cleaned all around the unit and within a short time we had our AC unit back up and running.I highly recommend Quality Heating, Cooling, Plumbing & Electric! And thank you John W! 👍Happy customer!
What a great experience! The service technician was friendly and professional. He gave us several options and explained them completely. Our AC is now working great! Thank you so much!
Another great experience with the Quality company. Jeremy arrived on time assessed the problem, explained what he would do and did it so fast! He was so kind and professional. The bathtub now has water! My mom’s house has needed quite a bit of upgrading. We’ve used Quality for everything and can’t recommend them highly enough.
Jeremy was so knowledgeable and kind. He fixed the problem very quickly. He also kept us informed of his progress. He is an asset to your team
Drake and Isiah provided us with the best service possible. They were kind and courteous. They worked so hard in the heat I highly recommend your service
We had the best two crews you can imagine come out and repipe our entire house. They were kind and friendly, they worked incredibly hard in the heat, they came early and stayed late when necessary, and they cleaned up after themselves every day. We are so very grateful to them and would recommend them to anyone.
My technician called letting me know he would be arriving in 30 minutes. He put on shoe covers so he didn't soil my floors. He did a good job and was very thorough. Very polite. I highly recommend Quality Heat and Air. They were not only reasonable but polite and on time.
I have had the pleasure of working with Cassie n her company for about 7 years since becoming a home owner ! Everyone I’ve encountered is professional and knowledgeable about their trade!! If you haven’t called yet and made your appt you are missing out ! call today they do regular scheduled maintenance … I don’t even have to keep track when everything is due they callll to remind me which is fabulous for a working mom of 3 ! Highly recommend !!!
Dustin was super friendly and informative to our situation. Swapped out our AC capacitor and cold air started circulating right away. Dustin showed superb customer service and completed the task within an hour. Thank you Quality!! 👍🏻
Great service! The technicians were very knowledgeable and explained everything really well. They diagnosed the problem with my AC quickly and got it running in no time!
Showed up as schedule. Polite, professional young man who checked my ac and showed me what was wrong before he fixed it. I would highly recommend this company
Remington was the best! I enjoyed visiting while he worked. A great asset for the company!I have nothing but good things to say about all the guys!
Great experience! The technician Remington was kind and had great patience as he had two helpers a toddler and a kitten who were really into everything he was doing! But he was able to work around them and get the AC working again!
The requested service was completed professionally as requested.
John came out to our home when my ac was frozen solid and wasn’t working! He spent about 1.5 working on the system and before he left my ac was blowing colder than it had before it ever froze up! John was one of the nicest guys and I could tell he really wanted to help me and not just try to sale me something! I will definitely be using Quality for all of my Heating, Cooling and Plmbing needs going forward!! A big Thank you to Quality and the rest of the team!! Great people from the top down!!
Great and fast service. Dustin explain in detail every step during his visit, provided solutions to the issues we were having. Quality heating and cooling promised to fix our problem the same day and they did. Although it was 9:00pm, Dustin showed up at my house with the greatest smile and attitude. I 100% recommend Quality heating and cooling and DUSTIN.
Excellent service and informative explaining any concerns we had .
Excellent service. Worked with my schedule. Remington was the tech that worked on my AC unit. He arrived on time and was very honest, friendly, and professional. Replaced the fan motor and capacitor, and checked the rest of the system to make sure everything was tip top. Quick and efficient. Signed up for the Quality Club Membership and will definitely continue to use Quality for future maintenance and repairs.
Quality is very good about getting to my house in a timely manner and if they aren’t able to make it the same day, they keep me updated with an estimated timeframe. The technicians they send out are friendly and helpful and they talk me through everything that they’ve done to my unit. I’ve never had an issue with Quality and I highly recommend them to anyone with any cooling/heating issues.
We are considering replacing our HVAC system. Called Quality and they sent out a rep within a couple hours. Marquis arrived after calling me to arrange a convenient time.He is a very professional gentleman and quite knowledgeable about his products.Thant you for sending him out, we need to consider our options. I’m hopeful that we can do business with Quality HVAC and Plumbing.We’ll get back to you!
Absolutely the BEST! Called them because my ac stoped blowing cold air at midnight they can first thing in the morning Juan was very nice and went right to checking what the problem and got us going within an hour or less!!! I’m super satisfied with everything definitely will be calling them again for any other issues!!
They were very professional, thorough, and friendly. They did not try to upcharge me in a pushy way. I will use them again!
Derek explained step by step. I appreciate that very much. And probably will have a list for you all as time goes on.
Scaasi was an awesome tech and showed me some pointers on things to look out for in the future. Awesome company!
They took care of everything and I could not be happier. They stand by their work and will fix it if you are not happy. Awesome group.
Professional, friendly, found the problem andfixed in short amount of time. Not easy working in a hot house Kudos!!!
Amazing professional and very nice.. made the experience better. Aaron and Trenton are amazing
I am absolutely satisfied with the service I have received from Quality. Their name is perfect, because you get quality with them.From my first call speaking with Cat to get info on cost of a service call, to my second call with Katrina to schedule a next day appointment, (I called two other companies and they couldn't compete), to the service techs Juan and Skyler, to Chris the Comfort Advisor, everyone was friendly, professional, and very personable. I didn't feel any pressure while choosing my new unit. I highly recommend!
Adam and Brandon arrived on time and promptly got to work evaluating the outside faucets checking the water pressure and hot water tank. The whole house shut off valve and the function of inside faucets and waterlines, shutoff values on the water lines. These gentlemen were very professional and answered all my questions to were I understood. Thank you.
Quality is the best. They just completed another major plumbing repair for me. They are my go to for all plumbing needs!
Did a great job on the air conditioner! The two guys were so nice. Very knowledgeable about their work. Would highly r.ecommended them. Will be using them if I ever need work done again.Thanks for the great job!!
They’re always professional, polite and respectful to our home, and recommending services to keep my home running efficiently throughout the year. I highly recommend this company for heating and air.Thank you
Very impressed with 2 men who came out very professional/friendly took time explain what they were doing & what caused my problem would definitely use you again & recommend your company glad I picked you
It is always a pleasure when Logan comes to service my AC UNIT he is always friendly and very professional.
We received great plumbing service! Our clogged sinks were cleared out quickly and our plumber, Jeremy, was professional, knowledgeable, and friendly.
Really good service and the problem solved! Would recommend to anyone!!
Derek came by the house the other night for a free plumbing inspection. The guy couldn’t be more professional. He was punctual, an excellent communicator, extremely thorough, and knowledgable of his craft. He made sure I knew every issue with my plumbing system and offered a variety of solutions to remedy them. On top of all of these attributes, he was genuine and candid. A real person. It’s refreshing to meet folks like Derek that you know authentically want to help you and not just sell you a product. If you are able to request a specific plumber with Quality, do yourself a favor and ask for Derek.
Everyone was very polite and explained everything to a tee
We had AC was not working in our upstairs, when we returned home from the Fourth of July weekend. I called quality and within hour my technician Scaasi call to say he would be by in 30 min. He arrived On time and with coverings over his shoes to protect the floors and he got right to work. Scaasi, found the problem and had us feeling the cool air in no time. He was professional and courteous and got the Job done! We’re very pleased with the service that we received, a very positive experience,
Excellent - we received confirmation texts of the appointment & ETA. Juan was great -professional & courteous. He explained the options thoroughly. We were very pleased & will recommend.
I called 3-4 other companies to come look at my A/C even those who advertised same day service just as Quality did. Quality was the only one who did what they advertised & came out in a couple of hours. The service tech was very friendly & was honest as to what he did. It was a simple fix & I was charged just the service fee but went ahead & paid for a year service contract for $159 that covers next year’s service for summer & winter plus my plumbing general service. They also offer surge protection for your A/C & entire house.
We have had a great experience with Quality, from the ladies I've talked to on the phone to the gentlemen who have been to our house to take care of our needs. Thank you, Quality, for the great service!! I love that you are a family owned local business!
Had a wonderful experience with this company. In the thick of summer heat, my unit gave up on me. I called them up based on a recommendation from the Nextdoor app. They got me scheduled and came out and promptly. They did a full service assessment and gave me recommendations. Rich and John helped getting the assessment and pricing for the new unit. Aaron did the install and he was truly the best. So nice, so patient, explained everything to me in terms I could understand and had a positive attitude all through. Of note, they were a little pricey, but you are paying for quality and great service which makes it totally worth it. Thank you!
All around amazing experience! Fast friendly and very informative. Definitely will be using again
Fixed the issue and didn't try to push more services
Amy did a good job.
Derek went above and beyond to accommodate our needs. We had hot water at the end of the night. They took the call late in the afternoon and had a new unit installed later that night.Thank you for everything.Kenneth Manley
Very helpful in explaining the issue my ac unit was having and how to fix it. Didn’t make me feel stupid in the discussion even with a thing they knew I didn’t know much about. Kind, good at what they do to get things working again.
Quality was exceptional to work with. They came out the same day I called to look at my air conditioner. The two technicians who came were friendly and took time to answer all my questions. They went through every option with me about fixing my current system or buying a new air conditioner. They came out the next day to install the new air conditioner and furnace. The two technicians ran into install issues due to my furnace closet being small but they never complained and worked hard to make sure everything was finished. Very friendly staff from the people who answered the phones to all the technicians I met throughout the process. I liked receiving a text with a picture of the technician who was coming to the home. I highly recommend using this company.!
Quality returned my call and ask a few questions and told me they had a tech near and he would be here shortly. Braden arrived and looked at the situation and gave me 3 different options I could chose to handle the problem with the electric. He gave me an estimate and I made a choice for the long term fix and He left to get the part and returned and in a short time had everything up and corrected. I could not have ask for more service than I received. A pleasant experience.
Waste water plumbing install to septic tank.
Tech was very knowledgeable and courteous. He explained in detail what he was doing.
Really impressed at the service we got from Amy. Extremely knowledgeable, Extreme attention to detail and was not in a rush even in this crazy insane Oklahoma Summer heat. Definitely saving her card for future use.
Braden did an electrical inspection for us and was great. Friendly, professional and thorough.
Fast, friendly, informative service. Technician explained everything he was doing, befire he did it. Would recommend 100%. Thank you.
Outstanding service and my technician, Amy B. Was very knowledgeable, informative and courteous. Extremely impressed and satisfied with my service!
I totally appreciate the response time from the company and their ability to diagnose and repair the outside ac unit so we could have air conditioning as soon as possible. They were courteous and kept me in the loop as to when they could be here and fix the issue. I plan on using them at all times in the future. The tech guy was great and made sure everything was in working order and showed us how to maintain the things we can do. I will definitely use this company again in the future.
Our technician was very respectful and repaired our air conditioner in a timely manner. I am happy with the service we received.
Quality is so professional, from appointment setting to the service person. They were thorough and helpful. They will always be our go to for heat and air.
My tech was Filip, he was great, he called before coming, and after he was finished he call with all results and cost. Great knowledge of the system. I was very happy with his work. Thank you guys for getting us on the schedule and fixed so quickly. I will definitely use Quailty for all A/C and heating issues.
We needed someone to come out & check our thermostat due to inspections on our house. They were so quick & came out the same day! Very professional & reasonable in price! Highly Recommend!
The name says it all! It is the best Quality service you can ask for! I couldn’t be happier with the service they provide. They sent a technician out right away and got the issue fixed right away. Our A/C unit was back up and going in no time. It’s a name you can trust and depend on. They will be the 1st I call every time! Thank you Quality Heating,Cooling,Plumbing & Electric!
Service personnel was punctual, pleasant, and very knowledgeable. Extremely happy with Quality every time I use them. Just can't figure out how they employ so many really nice people.
Always quick and professional! I have a monthly membership which includes regular check ups. And when I need repairs it’s %15 off. I highly recommend this company. I have great peace of mind knowing I have a locally owed trustworthy business that I can call on when I need help. Thank you, Great job! 👍😇
A great crew. Highly recommend them.
Fast, efficient and affordable. Will be using again for any future issues.
Office staff great, tech showed up within hours and did a great job. Price was fair too. :))
I love this company because they reach out and keep you informed! Love my cold air in this Oklahoma heat! Thank you
Today could have been an all out disaster with the high temps. Out of eight companies, you were the first to respond. Scaasi was the best, he was in good spirits even though it was the end of his day. Thank you for the promptness and professionalism.
Quality is always flexible and on time! Truly "Quality" work and service!
Quality provided exceptional service! I highly recommend Quality for all of your HVAC needs!
Derek did a great job on the plumbing and very nice
Highly recommend Quality Heating and Cooling, Scaasi came out to fix an issue with our AC unit and was very knowledgable. He did a great job and went above and beyond. We will be using them again in the future.
Quality Heat and Cooling came out in 1 day to diagnose our problem. They had to order equipment. It took 2 days to get our new unit installed. It is working beautifully which is important in 100 degree temps. Customer service over the phone was very good and the guys who came out were friendly and professional. Overall a very good experience.
He was very professional. He even followed me down to my bank when my debit card wouldn't match up with my checking account. I got my card straighten out. Really nice guy. God Bless you all. Great employees!
I needed wiring done for a generator system. They Sent Braden, who listened to my needs and advised me on the best way to proceed. Braden quoted me the cost and we scheduled for the following week.Install day, a storm came thru and power went offline. Braden and his assistant arrived within an hour of the outage. Knocked out the job and discovered another issue with the a/c condenser wiring. Braden formulated a plan and quoted the fix..They went after parts and fixed the secondary issue properly. The quality of the install is top notch. Cosmetically, looks better than before.Braden and his assistant were very professional, courteous, friendly, answered all my questions, and they knew what they were doing. I'm totally pleased with their workThanks Guys, the power came back an hour later. So, the system worked as I hoped...Rex Farley
Asked for assistance with my water heater at 7:30 AM . They had techs at my door by 9:30 AM and a new water heater installed by 1pm. Both Professional and courteous .
Very professional and thorough. Definitely will do business with again when the time comes.
Scaasi came out to take a look at my AC. He let me know everything he was seeing that was wrong and gave great recommendations to fix it. On top of that he was also super cool to talk to. Will be calling Quality for any issues/repairs in the future.
Sunday night at the hottest point of the day my AC stopped working. Quick google search and Quality AC/Heating popped up, and thank goodness they did! Next day service with Scaasi made a miserable situation pleasant. He took the time educated me on what the problem was and showed me the defective parts. I was also provided a great understanding of options going forward to maintain my HVAC I am now a member! I appreciate you Scaasi & Quality. Keep up the GREAT WORK!
Juan was very professional. I highly recommend their service.
I was so grateful for the help we got from this company, on a Sunday, no less.. the technician was friendly and knowledgeable and got the job done . Highly recommend 👌
Juan was very informative and courteous. Diagnosed the issues faster than lightning. Amazing job. God bless
Very helpful and efficient. They answered all of our questions and accommodated us promptly when our air conditioning system was down.
The person that was sent to my house did a great job with thinking on the spot and fixing my ac unit extremely satisfied this guy deserves a raise!
Wesley and Daniel did a perfect job on my HVAC! I appreciate their dedication to making my unit top notch!
Good Service nice people. Will use again
So far my experience with them has been very dependable, reliable and affordable service
Prompt and professional response. The quotes were explained in detail and no pressure to decide on the spot.
He did a great job.
Great customer service technician. Juan was thorough and effecient.
I had some electrical issues due to my goats. Juan N came out fixed the problem with no issues. He is very polite and knowledgeable. He went above and beyond to make sure my system was up and running. I was very impressed with his performance. I highly recommend this company and Juan as your technician.
Amy was professional, kind, efficient, and responsible. We appreciated her explaining the AC situation to us and the options to consider. We would request her service again. Way to go Amy!
Quality technician plumber Jeremy is very professional and absolutely courteous. He was on time and thats very important to me. He checked my hot water heater and looked under my kitchen sink and both bathrooms. Checking everything making sure he didn't see any potential problems. He offered me the clean water filtering system both programs and I'm very interested and want it but at this time I couldn't afford it. However he was knowledgeable how long quality could hold it till I could afford it . Thank you Jeremy for taking the time to care for my home. Job well done bud yup 👍
Fast efficient professional. Will definitely use again
Frankly, I was amazed at the promptness and quality. Our AC quit Friday evening with is facing the prospect of the hottest day of the year so far on Saturday. We're long term subscribers to their service program but even with that, I was amazed that we could call at 10AM and have their technition here at 3. On a mercilessly hot Saturday. And she was competent, cheerful, respectful and interesting in her own right. I was very pleased with this company.
Called on saturday and scheduled a visit next day. They called me back and came out that saturday. Scaasi came out and fixed are unit quick. A great guy and great service. Thank you.
John W. Was on time and very informative. Took his time to make sure everything was fixed properly. Another Great experience!!!!
Quantity Heating, Cooling, Plumbing & Electric are very professional. The dispatch was within the same day I called. John got right to work and troubleshot the issue within a short time. He was not only very professional on fixing the issue, but also worked on a solution to keep it from reoccurring. We discussed other issues that may be pending however he wasn't pushy to get them done right away. The price was very reasonable and I would highly recommend them.
Jeremy was very professional, explained in full on what would have to be done but said you guys will do what you have to do to make sure I am taken care of.Also let me mention I had a very hectic schedule today.. I was going to be home later than I thought I was going to be... He left & went to his next job, then came back to my house to go with my schedule. Which I honestly appreciate him and the dispatcher doing that for me....Great service & company.. I will be using again & referring to family & friends... Thank you!
I would highly recommend Quality HCP&E. Technician Scassi was helpful, professional and very kind. Showed me video of the issues he found in one of our AC units and offered different options for repair which he completed on the spot. Quality was one of few companies who actually answered my call, and they arranged for service that same day. The call was followed with a confirmation text and a picture and short bio of the technician they were sending (Scassi). I received a text when Scassi was headed our way, and he also called to let me know his ETA. All around great experience with this company.
We had a waterline leak that lead to a whole home repipe which could have taken 2 more days to complete but we had a large team here, Shayd, Kyle, William, and Tanner to name a few. We appreciate Brent for keeping us informed and getting things set up and the entire team for their knowledge, professionalism and hard work. We highly recommend Quality Heating Cooling Plumbing and Electric.
Quality has always been fast and efficient at providing the heat and air services that I need. Always friendly and reasonably priced as well.
My technician, Adam was very professional.
Scaasi J. came out and did a thorough job inspecting and checking the ac unit and also the ductwork upon my request. He was incredibly knowledgable and professional. He had to order the condensation pump I needed because my system is old. I appreciate his extra effort.
As a new customer, I had my free electrical home assessment with Tyler. He was very easy to talk to, and he answered all of my question. He was so kind and knowledgable,
Fast service, polite and professional
Tyler and Noah came by and did an electrical inspection of our home and did a great job communicating how we could get our house up to code and why the work needs to be done.
Prompt service. The technician that came out was friendly, polite, respectful and answered all my questions. His name was Jim. I will definitely be recommending this company to people I know.
I had a good experience with quality and had lots to talk about and discuss the rep was very knowledgeable and was able to tell me about ALL of my options for a system replacement from every aspect of the process and although they felt I wasn't trustworthy enough to complete the financing the rep lft with some great suggestions will definitely keep quality in mind for hvac needs
We had an issue with our AC shutting off and it started Friday evening. We called Quality and they were able to come out the next day and get it fixed. They send their tech Scaasi J. who had been out about 1.5 yrs ago to replace our thermostat and he immediately remember us when I arrived and seen us. He was very professional and polite the first time he come out and was very professional and polite this time as well. He completely explained the issue and fixed it promptly. We will definitely be recommending Quality and tell others about the professionalism Scaasi displayed. Thank you Quality and Scassi for the pride you and take in the service you all provide to your customers.
Our home had an issue and Quality was available THAT day to help, not after the weekend like the other companies. This was very helpful. Tyler came out and before he did any work on my home, he called me and walked me through the problem. Even though the bill was more than I hoped it would be, I could handle paying it because Tyler clearly communicated what my options were and what his next steps were going to be. I really appreciated Tyler's professionalism and transparency! I will no doubt use Quality again in the future!
Juan and Ryan were very professional, knowledgeable, friendly and efficient. Not only did they resolve the immediate issue, they also taught me about my units, and educated me on future maintenance. I appreciate their honest approach. Highly recommend Quality Heating, cooling, plumbing and electric !
Juan was awesome! Very informative and took the time to explain the problem I was having with my AC. Worked to give me the best price and I would highly recommend.
Called and they sent a technician out same day within a hour. Juan was wonderful. He described everything in detail and was quick and efficient. I highly recommend!
Worked fast and knows what they doing
Today Jim came for a/c maintenance. He found my problem, added refrigerant and I should be good for season. I am pleased with service Jim provided. He wore paper covers on his shoes so not to get my floors muddy.
Jim went over all the work, priced it out item by item, helped us choose an affordable service plan, and programmed the new thermostat!! Very pleased with Jim, and the Company!
Made it out same day got to the bottom of the problem. Now they are getting it taken care of first thing. The service tech was professional and took his time.
Great service from start to finish on time service for appointment and technician was above and beyond
Scan was amazing! He check my air conditioner and heater. I had problems on both system. I will definitely use Quality again due to his superior customer skill. He was very honest.
Water heater went out this weekend. Called Quality and the dispatch/contact center was top notch, asked the important and relevant questions. Steven W. with Quality Heating, Cooling and Plumbing was respectful of the property, showed up on time, answered EVERY Question I had without hesitation, provided honest options(i.e. cost of repair vs replacement). I opted to have the tank replaced and despite a difficult room and job Steven finished the replacement from consult to driving off in a couple of hours. Utility room is much better off now. Big thanks to Quality, will be using them again in the future.